Privacy Policy

Last Updated: March 30, 2025

At CogniMate.app, we respect and protect our customers' privacy privilege and right above all else. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the application.

Our Commitment to Your Privacy: We believe that your personal information belongs to you. We collect and process only the information that is necessary to provide our services effectively, and we are committed to being transparent about our data practices. Your trust is our highest priority.

Collection of Your Information

We may collect information about you in a variety of ways. The information we may collect via the Application includes:

Personal Data

Personally identifiable information, such as your name, email address, and employment information, that you voluntarily give to us when you register with the Application or when you choose to participate in various activities related to the Application. You are under no obligation to provide us with personal information of any kind, however your refusal to do so may prevent you from using certain features of the Application.

Derivative Data

Information our servers automatically collect when you access the Application, such as your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the Application. This information is primarily needed to maintain the security and operation of our Application, and for our internal analytics and reporting purposes.

Meeting and Interview Data

With your explicit permission, our service processes audio from your meetings and interviews to provide real-time assistance. We prioritize your privacy in the following ways:

  • Audio processing happens locally on your device whenever possible
  • Content sent to our servers is encrypted in transit and at rest
  • We do not permanently store full recordings of your interviews
  • Meeting data is used only to provide the service and improve its functionality
  • We implement robust anonymization techniques for any data used for service improvement
  • You maintain control over your data with options to delete historical information

Your control and consent: We only process meeting and interview data with your explicit consent, which you can revoke at any time. You may also request the deletion of any stored interview assistance data associated with your account.

Use of Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Application to:

  • Create and manage your account
  • Provide personalized technical interview assistance
  • Email you regarding your account or order
  • Fulfill and manage purchases, orders, payments, and other transactions related to the Application
  • Increase the efficiency and operation of the Application
  • Monitor and analyze usage and trends to improve your experience with the Application
  • Notify you of updates to the Application
  • Resolve disputes and troubleshoot problems
  • Prevent fraudulent transactions, monitor against theft, and protect against criminal activity

Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

By Law or to Protect Rights

If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.

Third-Party Service Providers

We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

Business Transfers

If we or our subsidiaries are involved in a merger, acquisition, or asset sale, your information may be transferred. We will provide notice before your personal information is transferred and becomes subject to a different Privacy Policy.

Security of Your Information

Protecting your information is one of our highest priorities. We implement and maintain reasonable security measures designed to protect your personal information from unauthorized access, destruction, use, modification, or disclosure. These measures include:

  • Encryption of sensitive data both in transit and at rest
  • Regular security assessments and audits
  • Access controls and authentication mechanisms
  • Physical and electronic safeguards for our systems
  • Employee training on data protection and privacy best practices

However, please understand that no data transmission or storage system is 100% secure. While we strive to protect your personal information, we cannot guarantee the absolute security of information transmitted to or from our services.

Limitation of Liability

Despite our commitment to protecting your information, by using our service, you understand and agree that the transmission of information over the internet is not completely secure. While we implement reasonable security measures to protect your information, we cannot guarantee its absolute security. Any transmission of personal information is at your own risk, and we are not responsible for circumvention of any privacy settings or security measures contained on the Application.

You acknowledge and agree that, to the maximum extent permitted by law, the entire risk arising out of your access to and use of the services remains with you. You understand and agree that all services provided are offered on an "as is" and "as available" basis. CogniMate.app expressly disclaims all warranties of any kind, whether express or implied.

Third-Party Websites

The Application may contain links to third-party websites and applications of interest, including advertisements and external services, that are not affiliated with us. Once you have used these links to leave the Application, any information you provide to these third parties is not covered by this Privacy Policy, and we cannot guarantee the safety and privacy of your information. Before visiting and providing any information to any third-party websites, you should inform yourself of the privacy policies and practices (if any) of the third party responsible for that website, and should take those steps necessary to, in your discretion, protect the privacy of your information. We are not responsible for the content or privacy and security practices and policies of any third parties, including other sites, services or applications that may be linked to or from the Application.

Disclaimer and Indemnification

You agree to defend, indemnify, and hold us harmless, including our subsidiaries, affiliates, and all of our respective officers, agents, partners, and employees, from and against any loss, damage, liability, claim, or demand, including reasonable attorneys' fees and expenses, made by any third party due to or arising out of: (1) your use of the Application; (2) breach of this Privacy Policy; (3) any breach of your representations and warranties set forth in this Privacy Policy; (4) your violation of the rights of a third party, including but not limited to intellectual property rights; or (5) any overt harmful act toward any other user of the Application with whom you connected via the Application.

Notwithstanding anything to the contrary contained in this Privacy Policy, in no event shall CogniMate.app, its affiliates, or its licensors be liable for any special, indirect, incidental, consequential, or exemplary damages of any kind (including, but not limited to, where related to loss of revenue, income or profits, loss of use or data, or damages for business interruption) arising out of or in any way related to the use of the Application or otherwise related to this Privacy Policy, regardless of the form of action, whether based in contract, tort (including, but not limited to, simple negligence, whether active, passive or imputed), or any other legal or equitable theory, even if we have been advised of the possibility of such damages and regardless of whether or not the damages were reasonably foreseeable.

Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

Your Rights Regarding Your Information

Depending on your location, you may have certain rights regarding your personal information, including:

  • Right to access the personal information we have about you
  • Right to rectify or update inaccurate or incomplete personal information
  • Right to erase your personal information
  • Right to restrict processing of your personal information
  • Right to data portability
  • Right to object to our processing of your personal information

To exercise these rights, please contact us at privacy@cognimate.app.

Governing Law

This Privacy Policy and your use of the Application are governed by and construed in accordance with the laws of the State of Delaware applicable to agreements made and to be entirely performed within the State of Delaware, without regard to its conflict of law principles.

Dispute Resolution

Any legal action of whatever nature brought by either you or us (collectively, the "Parties" and individually, a "Party") shall be commenced or prosecuted in the state and federal courts located in Delaware, and the Parties hereby consent to, and waive all defenses of lack of personal jurisdiction and forum non conveniens with respect to venue and jurisdiction in such state and federal courts.

In no event shall any claim, action, or proceeding brought by either Party related in any way to the Application be commenced more than one (1) year after the cause of action arose.

Children's Privacy

The Application is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If you are under 13, please do not provide any information on this Application.

California Privacy Rights

California Civil Code Section 1798.83, also known as the "Shine The Light" law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us using the contact information provided below.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date and the updated version will be effective as soon as it is accessible. If we make material changes to this Privacy Policy, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this Privacy Policy frequently to be informed of how we are protecting your information.

Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

CogniMate.app
Email: privacy@cognimate.app