1. Overview

Byte Jump Systems Co. ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our CogniMate.app application and related services (collectively referred to as the "Services").

Please read this Privacy Policy carefully. By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy. If you do not agree with our policies and practices, please do not use our Services.

This Privacy Policy applies to information we collect:

• Through our Services, including the CogniMate.app application
• In emails, text, and other electronic communications between you and our Services
• Through web forms, customer support interactions, and feedback mechanisms

This Privacy Policy does not apply to information collected by:

• Us offline or through any other means not listed above
• Any third party, including through any application or content that may link to or be accessible from our Services

2. Information We Collect

We collect several types of information from and about users of our Services:

2.1 Information You Provide to Us

Personally identifiable information, which includes:

• Account Information: When you create an account, we collect your name, email address, and authentication credentials.
• Profile Information: Information you provide in your user profile, such as professional details and preferences.
• Payment Information: If you make purchases, we collect payment information, which is processed through our secure payment processors.
• Communications: When you contact us directly, we record the communications and any personal information you provide.
• User Content: Information you voluntarily provide when using the Services, such as feedback, survey responses, and preferences.

2.2 Information Collected Automatically

As you navigate through and interact with our Services, we may use automatic data collection technologies to collect:

• Usage Data: Information about your interactions with our Services, including pages visited, features used, and actions taken.
• Device Information: Data about your device, including IP address, device type, operating system, and browser type.
• Log Data: System logs and usage patterns, including access times and navigation behavior.
• Performance Data: Information about how our Services perform on your device.

2.3 Screen Capture and Content Data

The primary function of CogniMate.app involves screen capture and content analysis. We collect:

• Screen Capture Data: Content you explicitly select through the application's screen capture functionality.
• Text Extraction: Text extracted from captured screen regions.
• Query and Response Data: The queries generated from captured content and responses provided by artificial intelligence services.

Important privacy safeguards for screen capture data:

• You maintain full control over what content is captured and processed
• Screen capture is initiated only through explicit user action
• Content is processed securely using encryption
• We do not monitor or access your screen outside of user-initiated capture
• Captured data is kept only as long as necessary to provide the service

3. How We Use Your Information

We use the information we collect about you for various purposes, including:

• Providing and Improving the Services: To deliver the functionality of CogniMate.app, process screen capture data, extract text, generate appropriate AI responses, and enhance your experience.
• Account Management: To create and maintain your account, authenticate you when you log in, and personalize your experience.
• Communication: To respond to your inquiries, provide support, send service-related notifications, and, with your consent, marketing communications.
• Research and Development: To improve our Services, develop new features, and analyze usage patterns. Data used for these purposes is aggregated and anonymized whenever possible.
• Security and Compliance: To protect our Services, detect and prevent fraud, abuse, security incidents, and other harmful activities, and to comply with legal obligations.
• Processing Transactions: To handle purchases, subscriptions, and payments, including renewals and license management.

We process your information based on the following legal grounds:

• The performance of our contract with you when you use our Services
• Our legitimate business interests
• Your consent, where required by law
• Compliance with legal obligations

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

4.1 Service Providers

We may share your information with third-party service providers that support our Services, including:

• Cloud infrastructure providers for hosting our Services
• Payment processors for handling transactions
• Analytics providers to help us understand Service usage
• Customer support tools to assist with inquiries
• AI service providers that process extracted text to generate responses

These service providers are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them.

4.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency). We may also disclose your information in good faith when we believe disclosure is necessary to:

• Comply with a legal obligation
• Protect and defend our rights or property
• Prevent or investigate possible wrongdoing in connection with the Services
• Protect the personal safety of users of the Services or the public
• Protect against legal liability

4.3 Business Transfers

If we are involved in a merger, acquisition, financing, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you before your personal information becomes subject to a different privacy policy.

4.4 With Your Consent

We may share your information with third parties when you have given us your consent to do so.

We do not sell your personal information to third parties.

5. Data Security

The security of your personal information is extremely important to us. We employ a variety of technical, administrative, and physical security measures designed to protect your information from unauthorized access, use, or disclosure, including:

• Encryption of sensitive data both in transit and at rest
• Secure authentication mechanisms for account access
• Regular security assessments and vulnerability testing
• Access controls limiting data access to authorized personnel
• Employee training on privacy and security best practices
• Continuous monitoring for suspicious activity

Despite our best efforts, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. You are responsible for maintaining the secrecy of your unique password and account information and for controlling access to your account.

If you suspect any unauthorized access to your account or any breach of security, please contact us immediately at security@cognimate.app.

6. Your Rights and Choices

We respect your rights regarding your personal information. Depending on your location, you may have certain rights under applicable privacy laws, including:

• Access: You have the right to request information about the personal data we hold about you.
• Correction: You have the right to request that we correct inaccurate or incomplete information about you.
• Deletion: You have the right to request that we delete your personal information in certain circumstances.
• Restriction: You have the right to request that we restrict the processing of your data under certain conditions.
• Data Portability: You have the right to receive a copy of your personal data in a structured, machine-readable format.
• Objection: You have the right to object to our processing of your personal data in certain circumstances.
• Withdrawal of Consent: Where we rely on your consent to process your personal information, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us at privacy@cognimate.app. We will respond to your request within the timeframe required by applicable law.

Please note that in some cases, we may not be able to fully comply with your request, such as if it is frivolous or extremely impractical, if it jeopardizes the rights of others, or if it is not required by law. In such cases, we will explain why we cannot fully comply with your request.

6.1 Account Settings

You can update, correct, or delete certain personal information through your account settings. You may also contact us directly to request changes to information that you cannot access through your account.

6.2 Marketing Communications

You can opt out of receiving marketing communications from us by following the unsubscribe instructions included in each email or by contacting us directly. Please note that even if you opt out of marketing communications, we may still send you service-related communications.

6.3 Cookies and Tracking Technologies

Most web browsers are set to accept cookies by default. You can usually choose to set your browser to remove or reject cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our Services.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law, such as for tax, accounting, or other legal requirements.

When determining how long to retain information, we consider:

• The amount, nature, and sensitivity of the personal information
• The potential risk of harm from unauthorized use or disclosure
• The purposes for which we process the information and whether we can achieve those purposes through other means
• Applicable legal requirements

When we no longer need to process your personal information for the purposes outlined in this Privacy Policy, we will either delete or anonymize your information.

8. Children's Privacy

Our Services are not intended for children under the age of 13 (or the applicable minimum age in your jurisdiction). We do not knowingly collect personal information from children under this age.

If we learn that we have collected or received personal information from a child under the applicable minimum age without verification of parental consent, we will take steps to delete that information. If you believe we might have any information from or about a child under the applicable minimum age, please contact us at privacy@cognimate.app.

9. International Data Transfers

We are based in the United States and the information we collect is governed by U.S. law. If you are accessing our Services from outside the United States, please be aware that information collected through the Services may be transferred to, stored, and processed in the United States or other countries where our servers are located or our service providers operate.

By using our Services, you acknowledge and consent to the transfer of your information to the United States or other countries that may have different data protection laws than those in your country of residence. When we transfer your information, we take steps to ensure that your information receives an adequate level of protection.

10. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date, and the updated version will be effective as soon as it is accessible.

If we make material changes to this Privacy Policy, we will notify you by prominently posting a notice of such changes on our website or by directly sending you a notification. We encourage you to review this Privacy Policy frequently to be informed of how we are protecting your information.

Your continued use of our Services after any changes to this Privacy Policy constitutes your acceptance of the revised Privacy Policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

We will make every effort to respond to your inquiry promptly and address your concerns thoroughly.